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Casino hotel policies
Everything worth knowing before you arrive at our casino hotel, in plain words.
Last updated: November 2, 2026
Check-in & check-out
Check-in at the casino hotel begins at 3:00 PM and check-out is by 11:00 AM. Early arrival and late departure can be requested and are offered whenever availability allows.
Age & identification
- The lead guest on every casino hotel booking must be at least 21 years old.
- A valid government-issued photo ID and a payment card in the guest's name are required at check-in.
- The Big Top Floor, Carousel Class, Toffee Apple Bar and Foyer Lounge are for guests aged 21 and over. ID may be checked at any time.
Deposits & cancellations
- The first night's rate is charged as a deposit at booking.
- Cancel free of charge up to 48 hours before your arrival date.
- Cancellations within 48 hours, and no-shows, are charged one night.
- Packages and event rates may carry their own terms, shown at booking.
Children & families
Children stay free in their parents' room using existing bedding. Under-18s must be with an adult at all times, may use Splash Deck until 7:00 PM and cannot enter the casino hotel gaming floor.
Pets
Trained service animals are always welcome. Unfortunately, we can't host other pets.
Smoking
Funfair Foyer is a fully smoke-free casino hotel, including every room and the gaming floor. A designated outdoor area sits beside Lantern Lawn. A $250 cleaning fee applies for smoking in rooms.
Parking
Valet is free for overnight casino hotel guests. Day visitors can use valet or self-parking at posted rates. EV chargers are on garage level one.
Accessibility
Accessible rooms offer roll-in showers, visual alarms and lowered fixtures, with step-free routes to every public space. Tell us your needs when booking so we can prepare.
Lost & found
Items found at the casino hotel are held for 60 days. Call the front desk on (555) 031-8800 or email [email protected].